Frequently Asked Questions

How long does it take to process an order?

For standard orders, processing time typically ranges from 3 to 5 business days. For personalized orders, please allow up to four weeks for processing. Once your order is processed, shipping time will depend on the carrier's delivery schedule.

What forms of payments do you accept?

We accept a variety of payment methods to ensure a convenient shopping experience for you. These include:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Chapter checks

If you have any further questions or need assistance, feel free to contact us at hello@SororityGiftStore.com. Thank you for choosing Sorority Gift Store!

Do you offer custom orders?

Yes, we do! To place a custom order, simply provide the necessary information in the notes section at checkout or email your details to hello@SororityGiftStore.com. We look forward to creating something special just for you!

Do you offer Group Orders?

Yes, we do! To place a group order, please email us at hello@SororityGiftStore.com. Group orders start at 30 or more of the same item.

Can I make changes to my order?

Yes, you can make changes to your order. If there are any changes that need to be made, please contact Sorority Gift Store at hello@SororityGiftStore.com or call us within 1 hour of placing your order.

Please note that we are not responsible for misspellings on custom orders, so ensure that all customization information is correct. Contact us immediately within 1 hour to fix any errors.

If you have any further questions or need assistance, feel free to contact us at hello@SororityGiftStore.com. Thank you for choosing Sorority Gift Store!

Help, I've not received my order?

If you have not received your order, please contact us at hello@SororityGiftStore.com and a member of our team will assist you.